Help center

Help center

Quick answers to the questions people ask most. If yours isn't here, email us and we'll add it.

• How does moderation work with TidyTweet?

  How moderating X posts and social feeds works with TidyTweet: approve, hold and reject, allow and block lists, keyword filters and spam scoring.

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• How do I create a moderated feed or social wall?

  Steps to set up a moderated feed of X posts for a website, event screen or campaign page: sources, rules, a review queue and a fallback plan.

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• How do I embed and integrate X posts on my site?

  How to embed X posts on a website: embed code, the oEmbed endpoint, WordPress, privacy options, and how TidyTweet's embed cleaner fits in.

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• Tutorials and walkthroughs

  Step-by-step tutorials for TidyTweet's tools: testing a word list, scoring a reply batch, building rules for an event wall and cleaning embed code.

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• How do I cancel my account?

  TidyTweet no longer has accounts, subscriptions or logins, so there is nothing to cancel. Here's what that means for old accounts and saved data.

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• How do I change my credit card?

  TidyTweet is free and never asks for payment details. There's no card on file to change, and here's what to do if you see a charge.

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• Where does the text I paste go?

  TidyTweet's tools process everything in your browser. Nothing you paste is uploaded; some tools remember your last list in local storage.

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• Why did the filter flag (or miss) this?

  Why keyword and spam filters make mistakes: words inside words, context, creative spelling and polite spam, and how to fix each one.

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Still stuck? Write to contact@tidytweet.com. For longer walkthroughs, see the guides.